Managed Services

Warranties on over 400 devices across EMEA for one client

Posted Jeremy
  1. Asked to see if we could help reduce annuity costs
  2. Focussed on replacing vendor warranties with our third party 24/7 services
  3. Started by implementing warranty services on HP server estate saving 30%
  4. Over the last 6 years, expanded the warranties to all critical hardware across EMEA with over 400 devices
  5. Our warranty teams are responsive and respond to 2, 4 and 8 hour SLAs when needed

Result

Our client has saved 30% and still gets a good service whilst maintaining business continuity.