Managed ServicesSecurity

Palo Alto advice and guidance from Audent

Palo Alto support

The rise of Palo Alto implementations is gaining a strong foot hold in the EMEA markets especially the UK.  With this increase in users we found that support in the form of advice, guidance, help desk and consultancy is not keeping up.  The investment in Palo Alto is significant and there is a strong demand to make sure that a good return is made by making the most of the technology.  Hence Audent now has a comprehensive support service for Palo Alto users in addition to a similar service we have run for many years for Check Point users.  Our service is flexible to meet each customer’s requirement and comprises of the following areas:

  • Advice and guidance on sizing devices prior to implementation
  • Best practice set up and maintenance
  • Bespoke support services mirroring client process and SLAs
  • Second line help desk services
  • Consultancy services for bespoke projects