Application development

Virtual companies are the way forward just like virtual operating systems, Audent has been doing this since 2010 and going strong.

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Audent Limited leads a group of 10 separate companies to meet the requirements of it’s corporate customers.  Like VMware, we manage virtual teams to meet the IT demands of major corporates.  The difference with us is that we engage our resources only when they are needed.  This makes us very lean and agile.

The analogy is a bit like comparing a large corporate IT supplier with thousands of employees (like an old mainframe, always on even when not processing) with Audent spinning up expertise when required in virtual teams (like a modern VMware estate, only on when needed).  The consumption of power, fuel and other vital resources is hundreds of times lower at Audent because we are only using the resource pool of 600 experts when needed.  This enables us to maintain competitive edge with reduced overheads.

Our carbon footprint is massively reduced.  Like a pilot light, our core team of senior managers is ready to react fast and spin up expert teams quickly to meet demand.  From Cyber Essentials consulting to implementing a hybrid cloud infrastructure, we are ready to help, fast.

It has been said that companies that grow to over 100 staff start to forget who their customers are and their management often forget who their staff are.  Smaller companies care more about their customers.  Let’s face it each £1 means more to small company compared to a massive entity.

We have taken 10 smaller, specialist companies spanning the important areas of IT and combined them in the Audent Consortium. This gives us scale and expertise to compete with the big players yet we still value our customers and they get the attention they deserve.  We have also invited some of the top experts globally to join us and ensure we deliver the best solutions.  Many are drawn to us because our philosophy is that technology is secondary to customer requirement.  We are requirement led and not product led like so many other IT integrators.

Doug Woodburn (Managing Editor, CRN Magazine) wrote a great summary last year and was taken by our virtual structure. See the blog:  Interview with Doug.  If you want to know more, don’t hesitate to contact us.

Consultative selling

Audent. Here for the long haul, unlike some others.

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Audent grows from strength to strength based on long term, strategic partnerships with clients since 2010.

We are a consortium of 10 separate, specialist companies spanning the most important areas of IT.  600 resources and over 250 vendors gives us so many opportunities to add real value.  Here is one journey we have had with a client spanning 8 years:

1.   In 2010 we were asked to provide a WiFi router to this strategic client, we were price competitive and delivered quickly.

2.  We were invited to help with the provision of the security estate and implemented, Check Point, Clearswift and Cisco ASA.

3.  We also provide 24/7 help desk support for the security estate.

4.  Won a bid to implement online backup.

5.  Delivered a market analysis of anti-virus products to replace Sophos, the client chose Symantec for 350 users.

6.  Won the bid for a new storage environment with EMC for the NAS, coupled with Cisco and Dell to complete the   implementation.

7.  Introduced Vodafone to replace EE on 350 handsets.  Won the contract with £30,000 extra hardware fund together with completely funded Microsoft 365 environment for 350 users.

8.  Delivered the latest Windows phones to complete the mobile working enablement capability.
We were invited to write a five year IT strategy with our interim CIO over a 6 month period, working closely with key stakeholders to really understand what the business needed. Delivered the strategy.

9.  Also invited to bring on board our interim IT Manager to deliver the strategy over 4 years as part of the customer team.
Implemented Microsoft 365 with our Microsoft cloud team on time.

10.  A stronger reliance on cloud drove the requirement to replace aging internet connectivity and Audent won the public bid with delivery of dual 200 Mbps circuits.

11.  Won a bid to implement WiFi on seven floors working with Cisco and Cisco Meraki.

12.  Converted all hardware warranties across the estate to reduce warranty costs by over 30%. SLAs range from 4 hours to next business day.

13.  Our resourcing division was successful in placing two engineers to assist with managing IT and support under the newly appointed IT Manager who was recently promoted.

14.  Successfully completed a pen test and instead of simply handing a remediation report to them, we met and discussed how to remediate using our infrastructure knowledge.  We also offered unlimited remediation advice at no charge.  We are focussed on making our clients more secure rather than simply ticking a pen test tick box.

15.  The partnership continues…

The Result

We have grown with our customer and we are seen as an integral component of the IT capability, remaining preferred supplier based on a proven track record.  The customer benefits from our pool of resources and excellent prices from diverse routes to market.  All of the above projects have been sourced through the Audent consortium, making procurement much easier. References on request.

Microsoft advice

Microsoft how much have you changed?

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Gone are the days of blue screens and sluggish performance. Microsoft is actually enabling Audent to be more agile and able to focus more on core business which is to maximise the effect of IT on our customers’ businesses.

There are so many productivity boosts Microsoft has given Audent. Surface Pros load almost instantly, encrypt our data and give us an alternative to using paper to make notes in meetings.  Skype for business is now running our digital reception area where messages are transcribed to emails for our back office team to respond.  Right down to Outlook remembering the location of the last file we saved to remove having to explore for it.

They say Apple design works of art (which they generally do). Have you picked up a Surface Pro lately? It is a solid piece of kit and very well designed.  I never thought that I would be singing the praises of Microsoft.  Even 365 is settling down to be a reliable place to communicate with the world.

Give us a shout if you want a great deal on anything from Microsoft, we are a Microsoft partner after all.