- Asked to see if we could help reduce annuity costs
- Focussed on replacing vendor warranties with our third party 24/7 services
- Started by implementing warranty services on HP server estate saving 30%
- Over the last 6 years, expanded the warranties to all critical hardware across EMEA with over 400 devices
- Our warranty teams are responsive and respond to 2, 4 and 8 hour SLAs when needed
Our client has saved 30% and still gets a good service whilst maintaining business continuity.